This Privacy Policy (“Policy”) applies to your use of the Zyro website at Zyro.in, the services described in Zyro’s Terms of Use, and Zyro’s mobile applications (Android and iOS) (collectively, the “Zyro Platform” or “Website”). This Policy does not apply to any third-party websites linked from the Zyro Platform, or to any relationship you may have with businesses listed on Zyro.
We implement reasonable security practices and procedures appropriate to the nature of the information we collect and the services we provide. While we aim to exceed industry standards in protecting your data, due to the inherent vulnerabilities of the internet, complete security cannot be guaranteed.
By using the Zyro Platform, you consent to the collection, processing, and sharing of your Personal Information as described in this Policy. If you do not agree with these terms, you must discontinue use of the Zyro Platform
We collect and store Personal Information necessary for you to use Zyro’s services. If you provide third-party account credentials (“Third-Party Account Information”), you authorize Zyro to access certain content from those accounts. Any such information transmitted to Zyro will be governed by this Policy.
You may choose not to provide certain details; however, doing so may prevent you from registering or using specific Zyro services. We use commercially reasonable measures to limit Personal Information collection to what is necessary to:
When creating a Zyro account, we may collect:
We use your email address to send updates, newsletters (if subscribed), and transactional communications. Your mobile number may be used for transaction alerts via SMS. You may opt out of promotional communications by following the unsubscribe link in our emails or by notifying us at https://zyro.in.
Zyro will not sell or publicly disclose your Personal Information. You may request the deletion of your data, in which case Zyro will erase stored information from its servers, subject to legal retention requirements.
When customers make payments via Zyro checkouts, we may store:
This information is shared with businesses only when the customer consents. Zyro is not liable for misuse of this information by those businesses or their affiliates.
The information collected may include:
We collect information:
Users may withdraw consent at any time. Withdrawal may limit access to certain Zyro services. Zyro may retain certain information as required by law.
You consent to Zyro sharing your information with trusted affiliates and third parties for lawful purposes described in this Policy. Zyro will not share your information with government authorities unless:
Any credit information processed via Zyro services will only be used for purposes explicitly consented to by you, in compliance with the Credit Information Companies (Regulation) Act, 2005.
We record information relating to your use of Zyro, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this information to administer Zyro and provide the highest possible level of security and service to you. We also use this data in aggregate to perform statistical analyses of user behavior and characteristics, in order to measure interest in and usage of various areas of Zyro. However, you cannot be identified from this aggregated information.
We own all intellectual property rights associated with the Website and its contents. No right, title, or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website is protected by copyright as a collective work and/or compilation (meaning the collection, arrangement, and assembly of all content on the Website), pursuant to applicable law.
Our logos, product and service marks and/or names, trademarks, copyrights, and other intellectual property, whether registered or not ("Our IP"), are exclusively owned by us. Without our prior written permission, you agree not to display or use Our IP in any manner. Nothing contained on this Website or in its content should be construed as granting, in any way, any license, right, or interest to you in Our IP, without our express written permission.
We send cookies to your device to uniquely identify your device and browser and improve the quality of our service. The term "cookies" refers to small pieces of information that a website sends to your device while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which remain on your device until you delete them). You can remove persistent cookies by following the instructions in your browser’s help files. If you choose to disable cookies, some areas of Zyro may not work properly or at all.
Zyro uses third-party tools that may collect anonymous information about your visits to Zyro, including your interactions with Zyro products and services, via cookies. These third parties may also use information about your visits to Zyro and other websites to target advertisements for Zyro's products and services. No Personal Information is collected or used in this process. These third parties do not have access to your name, phone number, address, email address, or any Personal Information about Zyro users.
Zyro users can opt out of sharing this information with third parties by disabling or blocking cookies; the process varies by browser. Please refer to your browser’s help files to learn how to disable cookies.
We may use the information we collect, in connection with your use of Zyro (including your Personal Information), to investigate, enforce, and apply our Terms and Conditions and Privacy Policy.
We do not share your Personal Information with any third party, except for financial institutions such as banks, the RBI, or other regulatory agencies, as required. We also share your information to provide you with services offered through Zyro, conduct quality assurance testing, facilitate account creation, provide technical and customer support, or deliver specific services such as synchronizing your contacts with other software applications at your instruction. These third parties are required to use your Personal Information only to provide the services you request.
We may share your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under common control (collectively, the "Affiliates") that we may have now or in the future. In such cases, we will require them to honor this Privacy Policy. If another company acquires our company or its assets, that company will possess your Personal Information and assume the rights and obligations concerning that information as described in this Privacy Policy.
We may disclose your Personal Information to third parties when we have a good faith belief that such disclosure is reasonably necessary to: (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms and Conditions and Privacy Policy; (c) comply with legal processes such as search warrants, subpoenas, statutes, or court orders; or (d) protect our rights, reputation, and property, or those of our users, Affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena, or similar governmental request that we receive.
We may disclose aggregate information relating to user behaviour to third parties in connection with actual or prospective business relationships, such as advertisers and content distributors. For example, we may disclose the number of users who have been exposed to or clicked on advertising banners.
References on this Website to any names, marks, products, or services of third parties, or hyperlinks to third-party websites or information, are provided solely for your convenience.
They do not constitute or imply our endorsement, sponsorship, or recommendation of any third party, information, product, or service. Except as set forth herein, we do not share your Personal Information with these third parties and are not responsible for their privacy practices. We recommend that you read the privacy policies of all such third-party websites.
As a registered Zyro user, you can modify certain Personal Information and adjust your privacy preferences by accessing the "Account" section of this Website.
Your account is password-protected. We use industry-standard measures and best practices to protect the Personal Information stored in our database, as detailed on our website. We limit access to your Personal Information to employees and contractors who need it to perform their job functions, such as our customer service personnel. If you have any questions about security on Zyro, please contact us at support@myzyro.com.
You acknowledge that Zyro is not responsible for any information intercepted during transmission over the Internet, and you hereby release us from any and all claims arising out of or related to the unauthorized use of such intercepted information.
Our Privacy Policy is subject to change at any time without prior notice. To ensure you are aware of any updates, please review this policy periodically. Any changes will take effect immediately for all Zyro users. Please note that you are responsible for keeping your Personal Information up to date, including providing us with your current email address.
If you do not agree to any changes in the way we use your Personal Information, you must promptly notify us of your desire to deactivate your account. Continued use of Zyro after any changes to this Privacy Policy will signify your acknowledgment of those changes and your consent and agreement to be bound by their terms.
Your use of this Website will be governed by and construed in accordance with the laws of India. Users agree that any legal action or proceedings arising from their use may be brought exclusively in the competent courts or tribunals having jurisdiction in Delhi, India, and irrevocably submit to the jurisdiction of such courts or tribunals.
If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content you provide in your communication so that we can effectively respond.
Any complaints or concerns regarding your Personal Information, the content of this Website, disputes, breaches of confidentiality, violations of proprietary rights during your use of the Website, or intellectual property issues should be immediately reported in writing to the Grievance cum Nodal Officer at the contact details provided below or by raising a grievance ticket through this link.
We may engage third-party advertising companies to display advertisements when you visit our website. These companies may use anonymized information (i.e., data that does not include your name, address, email address, or mobile number) to provide advertisements for goods and services that may be of interest to you. Such anonymized information is typically presented as aggregated statistics relating to website traffic and usage patterns.
In compliance with the Reserve Bank of India’s circular RBI 2017 18 153 DPSS CO ODNo. 2785 06 08 005 2017 2018 dated April 6, 2018, all users including system participants, service providers, intermediaries, third-party vendors, and other entities within the payments ecosystem engaged by Zyro to provide payment services are required to mandatorily store all Payment Data on systems located exclusively within India.
For cross-border transaction data involving both foreign and domestic components, a copy of the domestic component may be stored outside India only where it is legally permissible and operationally necessary.
We implement robust and industry-standard security measures to prevent unauthorized access, misuse, alteration, disclosure, or destruction of your Personal Information and Sensitive Personal Data or Information. All such data is stored on secure servers protected by firewalls, password restrictions, and limited access based on the “need-to-know” principle.
We may periodically review and update our security safeguards and this Policy to ensure the continued protection of your data. In the event of a security breach that could potentially cause harm to you, Zyro will notify you as soon as practicable and take all necessary measures to contain, investigate, and mitigate the breach.
If you have any questions, require clarification regarding this Policy, or wish to raise a concern or grievance relating to unauthorized access, use, or disclosure of your data, please contact us at support@myzyro.com. We will make every effort to address your concern within thirty (30) days of receiving your communication.
If you have any questions, concerns, or complaints regarding the processing of your personal information or this Privacy Policy, please reach out to us:
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